Technology for Retail and ecommerce
Software and websites for retail and ecommerce.
TwoQM builds websites and connected systems for local retailers and online sellers: bilingual product and collection pages, inventory sync between online and in-store stock, order-status answers your staff can find in seconds, buy-online-pickup-in-store tracking, and gift card and store credit ledgers tied to your POS. It works with the store platform and payment processor you already use. Business Websites start at $199/month and Business Apps & Systems at $449/month, with custom software by quote. TwoQM is based in Brownsville, Texas, and works with businesses nationwide in English and Spanish.
What needs to work
A professional presence connected to the business behind it.
TwoQM helps local retailers, specialty shops, product brands, and online sellers create a clearer customer experience and a more organized technology foundation.
- Product and collection structure
- Online ordering or ecommerce
- Inventory and fulfillment planning
- Email and customer workflows
Practical planning
Connect the sale to the work after checkout
An ecommerce project includes product structure, purchasing, and the handoff to inventory and fulfillment. We can scope store integrations and custom operations software; payment, shipping, and tax-provider requirements are reviewed before implementation.
These are options for custom development. We agree on scope, integrations, and operating costs with your team before building.
What to share
Product data, inventory tools, fulfillment process, returns policies, and provider accounts.
Custom softwareRetail and ecommerce
Where retail and ecommerce work usually breaks
A local shop, boutique, specialty retailer, or small online brand usually runs on a store platform or POS, a spreadsheet of stock, a shared inbox for order questions, and paper or memory for returns, gift cards, and vendor credits. Busy weeks expose five gaps.
Online and in-store stock drift apart and items oversell when the last unit sells at the register before the website updates. "Where is my order?" questions land in email, DMs, and phone calls with no single status, so a customer calls three times. Buy-online-pickup orders sit with no shelf location or reminder, or never get pulled before the customer walks in.
Gift cards and store credit live in a notebook or a POS report nobody reconciles, so staff cannot confirm a balance. And vendor returns and damaged shipments have no paper trail for the credit or carrier claim. None of this is a design problem; it comes from the same product, order, and customer records living in too many places.
Retail and ecommerce
What TwoQM can set up, matched to the workflow
The first step is not always a new store platform. TwoQM matches the offer to where your workflow breaks: a clearer catalog website, a connected order-status and inventory system, or custom operations software.
Websites and maintenance: product and collection pages, store hours and pickup info, a bilingual catalog, links to the store platform or POS checkout you already use, and local search basics.
Business systems and integrations: one customer record across store, online, and messages; order-status answers staff can find fast; and inventory sync rules between online and in-store stock.
Automation and AI with human review: low-stock alerts with an owner and next action, pickup-ready and pickup-reminder messages, and subscription skip or pause requests routed to fulfillment; a person approves anything customer-facing.
Custom software and portals: vendor return authorizations tied to purchase orders, carrier claim packets for failed shipments, and wholesale or B2B order portals.
- Websites
- Local SEO
- SEO
- Bilingual website guide
- CRM
- Connected systems
- TwoQM Central
- Online and in-store inventory sync
- Order-status customer service workflows
- Business automation
- AI integrations
- Low-stock alerts with owner and next action
- Subscription skip and pause requests
- Custom software
- Vendor return authorizations
- Carrier claim packets
Retail and ecommerce
In-store pickup, gift cards, and store credit
Buy-online-pickup works when every order is tied to a shelf spot and a real status — picked by, item check, ready on shelf — so the "ready for pickup" notice only goes out when the bag is there. Gift cards and store credit work the same way: one ledger in your POS or accounting system logs every issue, redemption, and adjustment across register and online store, reconciled on a schedule.
Retail and ecommerce
Payments, shipping, and sales tax
TwoQM works with the store platform, POS, payment processor, and shipping carriers your business already uses or chooses; it does not process payments, hold funds, or give sales-tax or legal advice. Tax settings are confirmed with your business's accountant, and provider fees and terms come from the provider. Payment, shipping, and tax-provider requirements are reviewed before implementation.
Retail and ecommerce
Staff and seasonal changes
A seasonal floor reset is not finished when the fixtures move. One brief with before-and-after locations, price and signage updates, and staff acknowledgments keeps the register, the site, and the opening shift aligned before opening, and a quick form smoke test after site updates confirms customer messages still arrive.
Retail and ecommerce
What to share before scoping
Bring a product data export (SKUs, variants, photos), your store platform and POS and who owns those accounts, inventory locations, your fulfillment and pickup process, returns and exchange policy, gift card and store credit rules, languages, and who approves website content and customer messages.
Retail and ecommerce
Pricing
Retail and ecommerce projects use the same three TwoQM pricing categories as every other business. Self-hosting is available after the full one-time website price based on scope, and there is no special retail discount. The summary below comes directly from the pricing page.
TwoQM pricing
- Business WebsitesStarting at $199/month*Standard design and setup fee: $500. Waived for qualifying new clients.
- Business Apps & SystemsStarting at $449/month*Standard development and onboarding fee: $1,500. Waived for qualifying launches.
- Custom SoftwareCustom QuotePricing is based on scope, complexity, development requirements, integrations, hosting, and ongoing support.
The $449 starting price covers deployment, configuration, and limited customization of existing TwoQM software and reusable systems. It does not include unlimited development or a completely new application built from scratch.
*Introductory offer for qualifying new clients. Qualifying waived-fee projects require a 12-month minimum service agreement. Final pricing depends on your requirements and scope.
One accountable relationship
More than a good-looking page.
Custom software and portals
Business systems and integrations
Automation and AI with human review
Websites and maintenance
Direct answers
Common questions from retail and ecommerce.
Does TwoQM use a generic template for retail and ecommerce?
No. Product catalogs, POS systems, pickup rules, and return workflows differ from one shop to the next, so every project is planned around your catalog, the tools you use, and how your staff actually fulfill orders.
Can you connect online orders, pickup, and customer questions?
Yes. TwoQM can plan inventory sync rules, buy-online-pickup-in-store shelf tracking with reminders, and shared order-status records so staff can answer customer questions fast, connected to the store platform and POS you already use.
Can the website and store be English and Spanish?
Yes. Product and collection pages, navigation, pickup instructions, forms, and technical foundations can be designed as one coherent bilingual experience.
Do we have to switch store platforms or POS?
No. Scope starts from the store platform and POS you already use. Integrations depend on that provider's account access, settings, and API, which we review before building.
Does TwoQM process payments or handle sales tax?
No. TwoQM connects to the payment processor and store platform you use; it does not process payments, hold funds, or give sales-tax or legal advice. Tax settings are confirmed with your accountant.
How much does it cost to start?
Business Websites start at $199/month (standard $500 design and setup fee). Business Apps & Systems start at $449/month (standard $1,500 development and onboarding fee; covers deployment, configuration, and limited customization of existing TwoQM software, not unlimited development or a new app from scratch). Custom Software is by Custom Quote. Both fees are waived as an introductory offer for qualifying new clients with a 12-month minimum service agreement, and self-hosting is available after the full one-time website price based on scope. See pricing.
Let’s talk about your business
Your industry is context. Your business is still unique.
Or email juan@twoqm.com / admin@twoqmllc.com.